Terms & Conditions
We request to understand the following terms and condition for any type of travel and adventure. Our Trips are carefully planned and conducted according to the fundamental care and principles of diligence.
1. Booking & Payment
You can book your travel trip by filling out the form available on the website or you can send by email.
After the booked tour, we provide to you bank details for the advance deposit for the final reservations.
Remarks: Please note that on payments made by bank transfer, bank charges will have to be borne by the clients.
As soon as the trip is booked, the agency is required to organize staff, hotels, and transportation for the tour. Given notice of cancellation shall be submitted by the client in writing by mail with an authentic reason(s), and then refund procedure will be made as follows:
Cancellation 30 days to 2 months – 20% of trip cost
Cancellation 15-30 days before departure – 40% of trip cost
Cancellation 15 days before departure – 50% of trip cost
The cost of Climbing Permits already purchased is not refundable.
Note: The last-minute booking can be done only up to one month prior to the beginning of the trip. We make no charge for late bookings but will require full payment when you make a book tour.
3. Travel Insurance.
Travellers must purchase comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation etc. So, we strongly recommend that all participants purchase comprehensive travel insurance.
The price of the tour does not include travel insurance; all costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf.
4. Early Termination of a Trek.
It is sometimes the case that trekkers finish ahead of schedule or they end up stopping a trek early for health or personal reasons. If this is the case please understand that we do not offer any refunds for unused days on the trek. Our costs are the same as we have an obligation to pay our guides and porters for the time they have committed.
Besides that, if any clients want to make a solo journey by making own itinerary, on those conditions we do not accept term- condition him/her self-need to bear all the expenses during the trek. Would be charged an extra 15 $ per day for porter if needed.
5. Travel Documentation.
It is your responsibility to ensure that all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies immediately. It is very important and valuable for us to arrange trip document with Nepal Govt. We advise bringing personal documents like a valid passport with visa, passport size photo, ID card, insurance paper and family contact details.etc.
6. Extra Charge.
On our any type of travel packages, we guaranteed to provide quality service what cost includes. Once a trip begins and single room supplement charges will be imposed on clients who don’t have another trek-tour participant to share the room. Any additional costs incurred due to deviation from the itinerary by the clients will be paid directly by them.
During the trip, if you have any concern or complaints about the trip- you must inform the travel guide at the earliest opportunity to allow them to correct the situations. In additional if you have any other complaints can be made to us via email or telephone.
8. Effect on your Journey.
We will do our best effort to ensure you are comfortable during the trip, but there is direct affects few factors for the journey: such as flight cancellation, bad weather and block roads, therefore we ask you for your patience in such cases.